Refund policy
# Return & Refund Policy
Last updated: July 16, 2026
## Returns
We want you to love your jewelry. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund.
**To be eligible for a return:**
- Item must be unused and in original packaging
- Item must be in the same condition as received
- Proof of purchase (order number) is required
**Non-returnable items:**
- Custom or personalized jewelry
- Earrings (for hygiene reasons, unless faulty)
- Gift cards
## Refunds
Once we receive your return, we will inspect the item and notify you. If approved, your refund will be processed within 5-10 business days to your original payment method.
## Shipping
Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.
**Return address:**
[Adresini buraya yaz - ABD adresin varsa onu kullan]
## Contact Us
For any return questions, please contact us at:
📧 support@jeweediamond.com
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**Please note:** As our pieces are handmade with natural gemstones, slight color variations are normal and not considered defects.